Terms and Conditions BOS10

By accessing, registering for, or using any services provided by bos10, you automatically confirm that you have read, understood, and agreed to all Terms and Conditions herein, along with all related policies applicable on our platform, including the Privacy Policy and Responsible Gaming Guidelines.

If you disagree with any of the applicable terms, we ask that you discontinue use of the bos10 platform. Continued use after an update to the terms and conditions is considered acceptance of those changes.

These Terms and Conditions are written in Bahasa Indonesia and constitute the legally binding version. Translations into other languages, where available, are for informational purposes only and do not replace this Bahasa Indonesia version.

To register and use bos10 services, you must meet all of the following eligibility requirements:

• Minimum age of 18 years at the time of registration. bos10 strictly prohibits anyone under the age of 18 from registering or using the platform.
• Is individuals acting on their own behalf, not as an agent, representative, or on behalf of any third party without written authorization.
• Not residing or operating from jurisdictions that prohibit online gaming services under applicable local law.
• Having full legal capacity to enter into binding agreements and are not under any legal incapacity.
• Has never previously been suspended or banned from the bos10 platform for policy violations.

Each individual is only permitted to hold one active account on the bos10 platform. Owning more than one account is a serious violation that may result in the closure of all associated accounts and forfeiture of all balances and uncashed winnings.

You are fully responsible for:

• Security and confidentiality password and login credentials your account. bos10 will never ask for your password through any channel.
• All activity that occurs on your account, whether performed by you directly or by others due to your failure to keep your account secure.
• Update account information that is accurate and current, including phone number, email address, and bank account or digital wallet details used for transactions.
• Ensuring that the bank account or digital wallet registered to your bos10 account is your own and registered in your name.

Transferring, selling, or granting account access to any third party in any form is strictly prohibited and constitutes a violation that may result in permanent account closure.

All financial transactions on the bos10 platform are conducted using Indonesian Rupiah (IDR). Bos10 supports a variety of local payment methods including bank transfers (BCA, Mandiri, BNI, BRI) and digital wallets (GoPay, OVO, DANA, ShopeePay).

Deposit Terms:

• The minimum deposit is Rp 10.000 for digital wallet methods and Rp 25.000 for bank transfers.
• All deposits must originate from a bank account or digital wallet registered under the same member's name.
• Bos10 does not accept deposits in the form of cash, third-party transfers, or anonymous payment methods.
• Successfully confirmed deposits will be credited to your account balance within a maximum of 5 minutes.

Withdrawal Terms:

• The minimum withdrawal is Rp 50.000 per transaction.
• Withdrawals may only be made to a registered and verified bank account or digital wallet in the same member's name.
• Members are required to complete KYC verification before making your first withdrawal. The KYC process includes uploading a photo ID and a verification selfie.
• The average withdrawal processing time is within 15 minutes for fully verified accounts.
• Bos10 reserves the right to request additional documentation for withdrawals exceeding a certain amount as part of its anti-money laundering (AML) procedures.

Bos10 offers a variety of promotions and bonuses to members as a token of appreciation for their loyalty and gameplay activity. Each bonus and promotion is subject to specific terms stated on the respective promotions page. The following general conditions apply to all bonus types:

• Each bonus has turnover requirements (rollover) that must be met before bonus balance can be withdrawn. Turnover amount is listed on the promotion details page.
• Time limit bonus usage period begins from the moment the bonus is credited to the account. Expired bonuses will be automatically removed from the balance.
• Members may only claim one welcome promotion. Duplicating promotional claims using different accounts constitutes fraud and will be subject to penalties.
• Bos10 reserves the right cancel or modify promotions at any time without prior notice under certain circumstances, including when abuse is detected.
• Bonuses cannot be combined with other promotions unless explicitly stated in the respective promotion's terms.
• Wins earned using bonus balance are subject to withdrawal rules that account for the proportion between deposit balance and bonus balance.

All games available on the bos10 platform use Random Number Generator (RNG) that has been certified by independent audit bodies. Every game outcome is completely random and cannot be influenced by anyone, including bos10.

• Completed game results are considered final and non-reversible, unless a technical error on the part of bos10 or the game provider is proven.
• In the event of connection disruption during a live game, confirmed bets will still be processed based on the outcome recorded on the server. Balances are adjusted accordingly once the connection is restored.
• Wins that occur as a result of system errors, bugs, or inaccurate displays deemed invalid and bos10 reserves the right to void such winnings and return the original bet.
• Bets placed outside applicable operating hours or on events that have already ended are considered invalid and will be voided.
• All disputes regarding game outcomes must be reported to the support team within 72-hour period after the incident for it to be acted upon.

Using the bos10 platform in the following ways is strictly prohibited and constitutes a serious violation that may result in permanent account closure and forfeiture of all balances:

• Use bots, automated software, scripts, or technological tools anything to play, register, or claim a bonus.
• Money laundering or use of the platform for any form of illegal financial activity.
• Collusion with other players at the same table for unfair mutual gain.
• Exploitation system loopholes, bugs, or software errors intentionally. Any loophole discovered must be reported to the bos10 technical team.
• Use VPN or proxy to conceal your true location in order to access the service from a prohibited jurisdiction.
• Providing false, misleading, or inaccurate information during registration or the verification process.
• Harassment, threats, or inappropriate behavior toward bos10 staff or other members on the platform.

Bos10 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of one or more terms in this Terms and Conditions document.
• Failure to complete KYC verification within the specified time limit.
• Suspicious activity, including betting patterns that indicate bonus abuse or fraudulent behavior.
• Requests from authorized legal or regulatory authorities.
• A member's own request to close their account (self-exclusion).

In the event of account closure due to a violation, balances originating from bonuses may be forfeited. Unused deposit balances will be returned upon completion of the investigation, subject to its findings.

Members whose accounts have been suspended may submit an appeal through the bos10 support team. Bos10 is committed to resolving every dispute fairly and transparently.

Bos10 is strongly committed to supporting healthy and responsible gaming practices. We provide a range of tools to help members manage their gaming habits:

• Self-imposed deposit limit: Members can set daily, weekly, or monthly deposit limits through their account settings.
• Bet limit: Option to set a maximum bet limit per gaming session.
• Time reminder: Automatic notifications that remind members when their session duration exceeds a set limit.
• Account cooling-off: Option to temporarily suspend your account for a period of 24 hours, 7 days, 30 days, or 6 months.
• Permanent self-exclusion: Option to permanently close your account for members who feel the need to stop playing altogether.

If you feel your gaming activity has exceeded healthy limits, we encourage you to use the features above or contact the bos10 support team for assistance. Learn more on the Responsible Gaming.

The collection, storage, and use of members' personal data are governed by the Privacy Policy bos10, which forms an integral part of these Terms and Conditions. By accepting these Terms and Conditions, you also agree to our Privacy Policy.

In summary, bos10 is committed to:

• Protects your personal data with 256-bit SSL encryption and the latest security standards.
• Never sell or share your personal data with third parties without your consent, except where required by law.
• Only uses your data for purposes relevant to platform operations and service improvement.
• Granting rights to access, correct, and delete data in accordance with applicable data protection regulations.

Bos10 provides its services on an "as-is" basis and does not guarantee that the platform will always be available without interruption. While we strive to maintain 99.9% uptime, occasional technical disruptions may occur and are beyond our control.

Bos10 is not liable for:

• Indirect losses arising from the use of or inability to use the platform.
• Internet connection or device issues on the member's end.
• Loss of account access due to the member's negligence in safeguarding their login credentials.
• Service disruptions from third parties such as banks, digital wallets, or game providers that are outside our system.

In any event, bos10's maximum liability to a member shall not exceed the active deposit balance held in the member's account at the time of the incident.

Bos10 reserves the right to modify, update, or revise these Terms and Conditions at any time. Changes will be announced via platform notifications or to your registered email address at least 7 days before taking effect.

Use of the platform after the effective date of any changes is considered acceptance of the updated terms. If you disagree with the applicable changes, you have the right to close your account before that effective date at no charge.

If you have any questions, objections, or need clarification regarding these Terms and Conditions, the bos10 support team is available 24 hours a day, 7 days a week. You can reach us via:

• Live Chat that is available directly on the platform after you log into your account.
• Email: [email protected] (for formal written inquiries only).
• Help Center: Visit the FAQ for answers to the most frequently asked questions.

Bos10 is committed to responding to all inquiries within a reasonable timeframe and providing clear, honest explanations for every issue raised.